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Troubleshooting VS Code and Teams

Teams and VS Code Crashing (1/25/2024)

On 1/25/2024, Melissa had issues with her Teams and VS Code freezing and going blank/black. She then had to kill the processes and reboot the computer to get everything back up. After looking at the Windows Event Viewer, we discovered it was likely due to a Teams updater.

The following steps were taken to resolve the issue:

  1. Clean the Teams cache
  2. Close all programs.
  3. Check for and install Windows updates.

After these updates, the crashing behavior has not been seen again.